Comments on Profile Post by DojoDan

  1. DojoDan
    DojoDan
    .. so this morning I posted Raiden V back to the "return to" addy on their original jiffy bag and emailed them to expect it. Now they send me the RMA stuff and tell me it needs to go elsewhere. I give up on them.
    Nov 14, 2017
  2. lesdennis
    lesdennis
    yes RiceDigital at terrible at dealing with problems, they sent me an incorrect sized T-Shirt and it took about a month for the returns authorization to be processed..... no actual apology was given...
    Nov 14, 2017
  3. Mr Tornado
    Mr Tornado
    Yep, customer service is not particularly good at all.
    Nov 14, 2017
  4. DojoDan
    DojoDan
    Uhh. I wish I knew this before hand. Well, not the end of the world. I'll pick the pegi version up somewhere else. Last time I'm using them unless it's unavoidable!
    Nov 14, 2017
  5. Retro8bit
    Retro8bit
    Wow thanks for the heads up. I've never bought anything from Rice Digital, now I'll know to buy from other sources should the need arrive.
    Nov 14, 2017
    DojoDan likes this.
  6. Mr Tornado
    Mr Tornado
    If you get no joy, you can always get your credit card company or Paypal to intervene. :)
    Nov 14, 2017
    DojoDan likes this.
  7. TheAtom
    TheAtom
    Oh never mind the above statement, reading this now!

    I've never had to deal with sending anything back... Sheepers what a mess.
    Nov 24, 2017