C2-13625-7 error message

Discussion in 'PlayStation Vita Help' started by _:_PuppyShark_:_, Oct 1, 2016.

  1. _:_PuppyShark_:_
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    _:_PuppyShark_:_ Active Member

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    I'm trying to play a video on my Vita and get the following message. It comes up if I either drag the timer knob along from the beginning to somewhere in the middle of the program or at some point in the video it stops playing.

    I've never seen anything like it and not had much luck in Googling... unless I've just not been thorough enough.

    Any help appreciated
     
  2. Kyle
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    Kyle Just Some Guy Staff Member

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    Sounds like one of three things;
    • your video has a corrupt piece in it, or an unusual marker
    • your video doesn't support scanning
    • your memory card is corrupt.
    I doubt it's the memory card unless other things aren't working, which means it's the video file. You can try converting it and seeing if that removes the hiccup, but that's not guaranteed to work.
     
  3. coachjjs75
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    coachjjs75 Well-Known Member

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    I had this problem before with big files size.... also some times the wrong ' mpeg-4' format can make this happen ..
     
  4. _:_PuppyShark_:_
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    Thanks, guys! Turned out that it was the video. Just deleted it from my Vita and computer, then redownloaded and reuploaded and all was well
     

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